Last updated: August 30, 2026
Who We Are
Our website address is:
This website is operated by iMastermind Information Technology Co., LTD, referred to in this policy as “iMastermind,” “we,” “us,” or “our.”
For privacy-related questions, contact us at: privacy@imastermind.io
Scope of This Policy
This Privacy Policy applies to the iMastermind website and its WordPress-based features.
Bitpongo, PongoBot, and other applications or services may provide separate privacy policies. This policy does not automatically apply to data processed within those products.
Information We Collect
When you visit or interact with this website, we may process:
- Your IP address;
- Browser type and User-Agent;
- Device and operating system information;
- Referring pages and pages visited;
- Access times, request status, error logs, and security events;
- Information you voluntarily submit through forms, comments, email, or other communication channels;
- Account and login information if website registration is enabled.
Please do not submit exchange passwords, private keys, seed phrases, SecretKeys, or other sensitive credentials through this website.
Comments
If comments are enabled and you leave a comment, we collect the information entered in the comment form, together with your IP address and browser User-Agent, to help detect spam and abuse.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar service is governed by the Automattic Privacy Policy.
After your comment is approved, your profile image may be publicly visible next to your comment.
Media
If you are permitted to upload images to this website, avoid uploading images containing embedded location data, including EXIF GPS information.
Visitors may be able to download publicly available images and extract embedded location data from them.
Cookies
This website may use necessary cookies to operate WordPress, maintain security, remember preferences, and support account login.
Comment Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are provided for convenience and may remain for one year.
Login Cookies
When you visit a login page, WordPress may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
When you log in, WordPress may set cookies to save your login status and display preferences:
- Login cookies normally remain for two days;
- Display preference cookies may remain for one year;
- If you select “Remember Me,” your login may remain active for two weeks;
- Logging out removes the login cookies.
Editing Cookies
If you edit or publish content, WordPress may save an additional cookie containing the ID of the edited article. This cookie contains no other personal data and normally expires after one day.
If we introduce optional analytics, advertising, or marketing cookies, we will update this policy and request consent where required by applicable law.
You can restrict or delete cookies through your browser settings, although doing so may affect some website functionality.
Embedded Content From Other Websites
Pages or articles may include embedded content such as videos, images, articles, GitHub repositories, or documentation.
Embedded content behaves in the same way as if you visited the third-party website directly. Those websites may:
- Collect information about you;
- Use cookies;
- Include additional tracking technologies;
- Monitor your interaction with embedded content;
- Associate your activity with an account you hold with that service.
Third-party services are governed by their own privacy policies.
Contact Forms and Communications
If you contact us through a form, email, or support channel, we may collect your name, email address, message content, and any other information you choose to provide.
We use this information to respond to your request, provide support, investigate technical issues, and maintain appropriate business records.
How We Use Personal Information
We may process information to:
- Operate, maintain, and improve the website;
- Respond to enquiries and support requests;
- Protect the website, accounts, and services;
- Prevent spam, fraud, abuse, and unauthorized access;
- Diagnose errors and technical problems;
- Comply with legal and regulatory obligations;
- Perform other purposes disclosed at the time information is collected.
Where required, we rely on consent, contractual necessity, legal obligations, or our legitimate interests in operating and securing the website.
Who We Share Information With
We do not sell personal information.
We may share limited information with service providers that help us operate the website, including:
- Website hosting and storage providers;
- Backup and infrastructure providers;
- Domain, network, and security providers;
- Email and communication providers;
- WordPress plugins and services that are actively enabled;
- Spam prevention and security services;
- Professional advisers and authorities where legally required.
Service providers may process information only as necessary to provide their services.
If you request a password reset, the IP address used to make the request may be included in the password reset email.
International Data Transfers
Some service providers may process information outside your country or region.
Where required by applicable law, we use reasonable safeguards for international transfers, such as appropriate contractual protections or service providers that offer recognized data protection measures.
How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
- Approved comments and their metadata may be retained indefinitely so that WordPress can recognize and approve follow-up comments;
- Contact and support records may be retained while the request is being handled and for a reasonable period afterward;
- Registered user profile information is retained while the account remains active;
- Security and access logs are retained according to operational, security, hosting, and legal requirements;
- Information may be retained longer when required for legal compliance, fraud prevention, dispute resolution, or security investigations;
- Backup copies may remain until the relevant backup cycle expires.
Registered User Information
If website registration is enabled, registered users can view, edit, or delete most personal information stored in their profile, except that usernames may not be changeable.
Website administrators may also view and edit user information when necessary to operate and secure the website.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information;
- Receive a copy of information you provided;
- Correct inaccurate or incomplete information;
- Request deletion of personal information;
- Restrict or object to certain processing;
- Request data portability;
- Withdraw consent;
- File a complaint with a competent data protection authority.
These rights may be limited where information must be retained for administrative, legal, security, fraud prevention, or regulatory purposes.
We may need to verify your identity before completing a request.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Website data may also be processed by hosting, infrastructure, security, backup, and communication providers used to operate iMastermind.io.
Data Security
We use reasonable technical and organizational safeguards, including access controls, encrypted connections, security updates, permission restrictions, and backups.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Never send exchange passwords, private keys, seed phrases, or unnecessary complete API credentials through this website.
Children’s Privacy
This website and the trading automation software it describes are not intended for individuals under 18 years of age.
If you believe a minor has submitted personal information, contact us so that we can review and remove it where appropriate.
Automated Decision-Making
The website does not use personal information to make decisions that produce legal or similarly significant effects solely through automated processing.
Software products may execute tasks according to rules configured by users. This does not constitute personal profiling, investment advice, or a promise of financial returns.
Changes to This Policy
We may update this Privacy Policy when website functionality, WordPress plugins, service providers, products, or legal requirements change.
The updated policy will be published on this page with a revised “Last updated” date.
Contact Us
Operator: Corbett Zhang
Website: https://imastermind.io
Email: privacy@imastermind.io